Dateshala Terms and Conditions This document outlines the legal agreement between you ("User" or "Client") and Dateshala. By accessing or using the Dateshala mobile application ("User App") and the services provided, you agree to be bound by these Terms and Conditions. Please read them carefully to understand the aspects of our business relationship with you. 1. Service Overview 1.1. Dateshala is a platform that connects users with experts for guidance and counseling in areas such as relationship coaching, dating coaching, breakup therapy, pre-marriage counseling, flirtology, and sexual wellness. 1.2. The services are offered through chat and call sessions, and fees are charged based on the duration and type of service selected. 2. User Responsibilities 2.1. The User is responsible for ensuring that all content, information, and materials shared during interactions on the User App comply with applicable laws and do not infringe the rights of any third party. 2.2. Users must maintain a positive and respectful demeanor when interacting with experts and other users. Any form of abusive, harassing, or inappropriate behavior may result in the suspension or termination of the account. 2.3. The User is solely responsible for the accuracy and completeness of the information provided on the User App. 3. Account and Security 3.1. Users must be at least 18 years old to create an account on Dateshala. 3.2. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. 3.3. Any unauthorized access to or use of the account must be immediately reported to Dateshala. 4. Consultation and Payment Terms 4.1. Users can book services provided by experts through the User App. All payments are made via the in-app wallet system. 4.2. Charges for consultations are displayed prior to booking and are deducted from the User's wallet at the time of booking. 4.3. All payments made through the User App are non-refundable unless otherwise specified in these Terms. 5. Service Delivery and Cancellations 5.1. While Dateshala will endeavor to deliver services on schedule, it may need to adjust delivery times in cases of unavoidable circumstances, including technical issues, third-party dependencies, or expert unavailability. 5.2. Users may cancel a booking before the start of the scheduled session. If the session has already begun, cancellation may still result in charges as indicated at the time of booking. 5.3. If an expert cancels a booking, any fees deducted will be credited back to the User's wallet. 6. Content and Intellectual Property 6.1. Users retain the copyright to their own content and data shared on the User App. However, they grant Dateshala the right to publish, display, or use such content in connection with providing the services. 6.2. Users must ensure they have the rights to use any third-party materials shared on the User App and indemnify Dateshala from any claims related to copyright infringement. 6.3. Any content, images, or media created by Dateshala for the platform are the property of Dateshala and cannot be reproduced without permission. 7. Expert Responsibilities 7.1. Experts providing services through the User App must adhere to Dateshala's guidelines for professionalism, accuracy, and service quality. 7.2. Experts are prohibited from offering medical, legal, or financial advice unless otherwise qualified and permitted by applicable law. 7.3. Dateshala reserves the right to suspend or terminate an expert's account if the services provided do not meet the required standards. 8. Limitation of Liability 8.1. Dateshala provides the User App and its services on an "as is" basis and does not guarantee the accuracy, quality, or outcomes of any services provided by experts. 8.2. Dateshala shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or reputation, arising from the use of the User App. 8.3. Except in the event of death or personal injury caused by Dateshala's negligence, Dateshala shall not be liable for any damages arising out of or in connection with this agreement or the services. 9. Support and Maintenance 9.1. Dateshala provides free support for one month after the User App account creation, limited to bug fixing and technical issues. 9.2. Additional support or changes to the services, site architecture, or features may be subject to additional fees. 9.3. Upgrades or updates to third-party services or products used on the platform are not covered under the scope of support and may involve additional charges. 10. Cancellation and Termination 10.1. A cancellation fee may be applied if the User terminates the service before completion, calculated based on the amount of work completed up to that point. 10.2. Non-payment of any outstanding fees may result in legal action if necessary. 10.3. Dateshala reserves the right to suspend or terminate User access if there is a violation of these Terms or any applicable laws. 11. Confidentiality and Privacy 11.1. User data is collected, used, and stored according to Dateshala's Privacy Policy. 11.2. While reasonable efforts are made to secure User information, Dateshala cannot guarantee the absolute security of data transmitted over the internet. 12. Revisions, Enhancements, and Add-ons 12.1. Changes outside the agreed scope of services may be treated as additional work and will be billed separately. 12.2. Any enhancements, add-ons, or rework requested by the User after approval will incur extra charges and may affect timelines. 12.3. Users will be notified of additional charges before work on any revisions or add-ons begins. 13. Governing Law and Jurisdiction 13.1. These Terms and Conditions are governed by the laws of [Your Jurisdiction]. 13.2. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction]. 14. Severability 14.1. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. 14.2. An unenforceable provision will be replaced with a valid one that most closely reflects the original intent. 15. Contact Information For questions or concerns about these Terms and Conditions, please contact Dateshala at admin@dateshala.com or +91 8283945428.